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Part VII Bringing and Defending Claims, 22 Defending Claims

John Virgo

From: McMeel and Virgo On Financial Advice and Financial Products (3rd Edition)

Edited By: Gerard McMeel, John Virgo

From: Oxford Legal Research Library (http://olrl.ouplaw.com). (c) Oxford University Press, 2022. All Rights Reserved.date: 25 January 2022

Subject(s):
Financial Services and Markets Act 2000 — UK Financial Conduct Authority (FCA)

This chapter considers the firm's response upon receiving a claim for financial mis-selling. It focuses on broader issues of general application to all aspects of claims response. It discusses the need for firms to notify any professional indemnity insurers of the claim and determine which documents are protected by either legal advice privilege or litigation privilege.

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