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Part I Social Science and Persuasion, 4 How Arbitrators See and Hear: The Importance of Perception

Donald E. Vinson, Klaus Reichert

From: Arbitration: the Art & Science of Persuasion (1)

Donald Vinson, Klaus Reichert

From: Oxford Legal Research Library (http://olrl.ouplaw.com). (c) Oxford University Press, 2022. All Rights Reserved.date: 27 November 2022

Arbitrators — Deliberation and drafting — Standard of review — Arbitration

This chapter tackles the importance of perception for arbitrators. Perception refers to the process of understanding and apprehending the world through the senses. Thus, the perception of arbitrators focuses on the individual arbitrator views and the events amidst the arbitration due to selective sensitization. The attire, language, accent, and grooming could affect the perception of a person. Additionally, eyewitness testimony could help achieve the perception of people’s evidence despite the possibility of inaccuracies and distortion. An issue of attention, internal sets, distraction, and oral hearing could cause problems in perception as well. The chapter expounds on adaptation level theory and the theory of signal detection.

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