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Part II The Arbitration Process and Persuasion Strategies, 10 Visual Communication

Donald E. Vinson, Klaus Reichert

From: Arbitration: the Art & Science of Persuasion (1)

Donald Vinson, Klaus Reichert

From: Oxford Legal Research Library (http://olrl.ouplaw.com). (c) Oxford University Press, 2022. All Rights Reserved.date: 27 November 2022

Arbitral tribunals — Arbitrators — Arbitration

This chapter looks into the communication strategies in arbitration. It lists the components of the communication model: source, recipient, channel, and feedback. Noise becomes the external factor interfering with the model’s function. On the other hand, the legal sector has adopted technology and visual presentation in the modern tribunal process. Computer-aided graphical design programs help recreate events or take the arbitral tribunal inside a microchip through the production of sophisticated computer animation. Moreover, a visual message must be simple and straightforward so the arbitrators would not tune out the given information. Verbal cues could also aid a witness testimony to establish reference for the visual aid.

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