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Part VI Remedies, 19 Accessing Compensation:

Lucy Walker

From: McMeel and Virgo On Financial Advice and Financial Products (3rd Edition)

Edited By: Gerard McMeel, John Virgo

From: Oxford Legal Research Library (http://olrl.ouplaw.com). (c) Oxford University Press, 2023. All Rights Reserved.date: 17 June 2024

UK Financial Conduct Authority (FCA) — UK Financial Services Authority (FSA) — Financial ombudsman service — Financial Services and Markets Act 2000

This chapter discusses the rules and procedures involved in claiming compensation for mis-selling of regulated products. It covers complaints handling, alternative dispute resolution, independent expert determinations, mediation, the Financial Ombudsman Service, the Financial Services Compensation Scheme, consumer redress schemes, and court proceedings.

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