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Contents
- Preliminary Material
- Main Text
- Introduction: An Overview of International Arbitration
- Part I Social Science and Persuasion
- 1 Persuasion in International Arbitration
- 2 The Key to Persuasion: Arbitrator Attitudes and Beliefs
- 3 Communication and Techniques of Persuasion
- 4 How Arbitrators See and Hear: The Importance of Perception
- 5 Learning and the Attribution of Innocence or Blame
- Two Types of Learning: Voluntary and Involuntary
- Voluntary Learning: Some Reinforcement Techniques
- Participation in the Learning Process
- Memory
- Retention and Forgetting
- Causal Schema and Common-sense Explanation
- Attribution
- Attributional Biases
- Persuading People Who Are Not Like Us
- Fundamental Attribution Error
- Actor-Observer Effect
- ‘Compliance-with-Standards’ Defence: An Application of Attribution Theory
- A Case Study
- Strategies of Enhancement and Denial
- Conclusion
- Part II The Arbitration Process and Persuasion Strategies
- 6 Tribunal Formation Strategy
- 7 Encounters with the Arbitrators
- 8 Opening Statements
- 9 Cross-examination and Closing Arguments
- 10 Visual Communication
- 11 Behavioural Research for Arbitration
- The Need for Information
- Targets of Persuasion
- Validity and Reliability
- Use of Behavioural Research by Lawyers
- Research for Persuasion Strategies
- Areas of Inquiry for Jurors
- Research Methods for Arbitration
- Arbitration Studies
- Techniques and Procedures
- Arbitration Research Panels
- Consultants and Research Experts
- Conclusion
- Further Material